It is becoming an increasingly expensive affair to invest in post deployment contracts with package and development vendors or even to retain large internal support teams for the maintenance and enhancement of applications so as to sustain ongoing return against initial development investment.

The Hanawell Limited Application Management services provide cost effective solutions to maintain and enhance existing applications.

Project Support

• Upgrades release and v
• Data archiving
• Business application enabling
• Integration with new application
• Implementation of new dimension products
• Implementation of new (additional) modules

Business Support

• Help desk
• User support
• Troubleshoot & Resolve
• Additional development - Offshore
• User training

Technical Support

• Help desk
• Hardware performance & management
• Application system sdministration
• Patches & fixes management
• User profile management
• Batch scheduling and monitoring
• Interface monitoring
• Database monitoring
• Network support
• ABAP production / Development support

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