Hanawell’s Business Change Management ensures that the right resources and processes are in place so that the client effectively transitions to the desired future state and at the planned pace.

The strategy provides the approach to change management overall and for each of the project’s major phases. The strategy has been developed with consideration given to:

• Transformation of business processes.
• Implementation of software solutions.
• Influence of other factors that could impact change adoption for the duration of the project.

It also includes the approach for improving readiness levels across the organization and fostering transformation adoption through:

• Stakeholder identification and engagement.
• Communications.
• Training.
• Business user engagement and business readiness.

The goal of the strategy is to follow an established change model and approach to bring client’s transformation stakeholders along the change journey.

The Hanawell team achieves Transformation Change management through the following:

• Being proactive and responsive to stakeholders.
• Anticipating and addressing potential impacts of the change.
• Anticipating and addressing potential resistance to change.
• Planning for and guiding the change.
• Enabling the target audience of the change to perform in the future state.
• Planning to sustain new ways of working and for continuous improvement in the desired future state.

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